collapse

* Posts Recentes

Making Linear Ball Way Cages por jm_araujo
[Hoje às 23:03]


TV Antiga Desliga-se por almamater
[Hoje às 12:34]


Tubo PVC 32mm Branco por SerraCabo
[10 de Agosto de 2018, 22:49]


Ajuda para contruir uma "máquina" de fisioterapia para a minha filha. por Hugu
[08 de Agosto de 2018, 00:47]


Comprar solda decente por jm_araujo
[07 de Agosto de 2018, 11:30]


Telescopio por kieferdl
[03 de Agosto de 2018, 10:10]


Com que equipamento costumam aceder ao LR? por KammutierSpule
[01 de Agosto de 2018, 10:14]


BostonDynamics - Vai uma mãozinha? por jm_araujo
[01 de Agosto de 2018, 08:29]


Baby's got blue eyes por jm_araujo
[30 de Julho de 2018, 22:55]


Queimei 1 Motor :) por SerraCabo
[30 de Julho de 2018, 22:32]

Autor Tópico: Disappointing situation.  (Lida 1725 vezes)

0 Membros e 1 Visitante estão a ver este tópico.

Offline f.beltra

  • Mini Robot
  • *
  • Mensagens: 3
Disappointing situation.
« em: 03 de Março de 2011, 12:58 »
Hello all,

I'm writing to solve a really disappointing situation.
We placed and paid 2 orders on loja.lusorobotica.com 2-3 weeks ago and we didn't receive any confirm of the payment (except the "paid" status on the website) nor tracking number or informations about the delivery.

We are still waiting these important pieces of our project and we wrote thousands of mail to the website without answer !

Is it possibile to receive some informations about the orders ?? Are they shipped ?

Our work is stopped due to this lack of news.

Regards.

Offline ricardo-reis

  • Administrator
  • Mini Robot
  • *****
  • Mensagens: 1.337
Re: Disappointing situation.
« Responder #1 em: 03 de Março de 2011, 13:41 »
hi there!

there's only one person responsable for the lusorobotica store, that is Tigago Rodrigues.
he has been away from the forum since december. as far as i know, he's delivering all the orders from the store, but not answering emails nor calls.

the only suggestion i've for you is to keep waiting for news at your mail box (the physical, not the email box).

best regards.


btw, Tiago contacts are:

Tiago Rodrigues
Urbanização Quinta Almadia
Número 53,
2580 Alenquer
Portugal

phone: 00351 936 997 092

Offline f.beltra

  • Mini Robot
  • *
  • Mensagens: 3
Re: Disappointing situation.
« Responder #2 em: 03 de Março de 2011, 14:24 »
Ok good to know thanks.

It's desiderable to know approximately how many days are required
for the delivery.

I think I'll try to contact in other way (maybe phone)

Thanks.